This week, the teachers at SNAP (Special Needs Association of Providenciales) completed their 6 sessions of Connected Literacy.

Connected Literacy: Where the Science of Reading Meets the Art of Connection is a six-session professional development experience designed to empower educators with the knowledge and tools to transform literacy instruction. Grounded in the science of reading, early brain development, and emotional connection, this program equips teachers with practical strategies to build strong reading and writing foundations while fostering meaningful relationships with students. Participants explored pre-reading skills, evidence-based instruction, how the brain learns to read, and the vital role of emotional safety in the classroom.

It was a pleasure working with the staff at SNAP and I look forward to working with them again in the near future!
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It was a pleasure to work with some of the staff from Mr. Grouper's Restaurant, Gift Shop and Suites. during our sessions we enjoyed looking not only at Customer service, but also topics such as Understanding and Resolving Conflict, Emotional Intelligence and Leadership. The goal of these sessions was not only to build as a team and improve the guest experience, but also to build wholistically as individuals.

Yesterday I had the opportunity to make a quick trip to Grand Turk. The objective of this session to guide parents as to practical ways to support their child’s confidence, strengthen early literacy skills, and nurture a love of learning through simple, everyday activities that can be done together at home. 

Our session was filled with great learning, ah-ha moments and laughter. Congrats to the Department of Education on organizing such an important session!

Last week I had opportunity to spend the day with the TCI Sport Commission. In the morning session, we looked at Customer Experience and Service Excellence. In this session, they had the opportunity to explore who they serve and why it matters, shape their attitude for service excellence, strengthen communication with impact, and build confidence in handling challenges. We had a great time learning, discussing, and strategizing.

​In the afternoon, middle managers explored Management in Action. This session for middle managers focuses on sharpening the management mindset, mastering emotionally intelligent communication, setting clear goals, delegating effectively, and giving impactful feedback. It is always a pleasure working with the staff at the TCI Sports Commission.

On Friday, I had the opportunity to work with the staff and some of the board members of the National Trust. Our soft skills focus for the session was emotional intelligence.
We explored the importance of emotional intelligence and how it benefits us in our everyday work—supporting stronger relationships with our colleagues and creating more meaningful, positive experiences for the guests who visit our islands.
The session was a great mix of learning, discussion, and problem-solving, and of course, we shared a few laughs along the way. It was an engaging and enjoyable experience that highlighted just how powerful emotional intelligence can be in the workplace.