Emotional Intelligence with National Trust

2/3/2026

On Friday, I had the opportunity to work with the staff and some of the board members of the National Trust. Our soft skills focus for the session was emotional intelligence.
We explored the importance of emotional intelligence and how it benefits us in our everyday work—supporting stronger relationships with our colleagues and creating more meaningful, positive experiences for the guests who visit our islands.
The session was a great mix of learning, discussion, and problem-solving, and of course, we shared a few laughs along the way. It was an engaging and enjoyable experience that highlighted just how powerful emotional intelligence can be in the workplace.

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Yolande Robinson, M.Ed.

Yolande Robinson is the owner of Learn and Lead Educational Center. Yolande believes in the power of educating, inspiring and empowering individuals to reach their potential personally, in their families and in their careers.

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