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It was a pleasure to work with some of the staff from Mr. Grouper's Restaurant, Gift Shop and Suites. during our sessions we enjoyed looking not only at Customer service, but also topics such as Understanding and Resolving Conflict, Emotional Intelligence and Leadership. The goal of these sessions was not only to build as a team and improve the guest experience, but also to build wholistically as individuals.
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Yolande Robinson, M.Ed. YouTuBehttp://www.youtube.com/@YolandeRobinsonTCI
This channel is a resource for parents, educators, and professionals committed to continuous growth and development. Yolande shares practical, research-based strategies for supporting children’s learning—covering topics like early childhood education, reading readiness, and literacy—while also offering insights into soft skills development for adults. PodcastShifting Perspectives is a conversation with Yolande and Latasha that challenges Listeners to fuel themselves with diversity in the way they think, the way they work, the way they parent and the way they live their lives.
Listen to Shifting Perspectives on Apple Podcasts, Audible, Amazon Music, Spotify, Google Podcast, Stitcher, Pocket Casts, Overcast, Castro, Castbooks, or Podfriend. Archives
January 2026
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