Staff Training Menu · 2026–2027

Transformative Training Experiences

Yolande combines her expertise in education and pedagogy to create powerful training experiences focused on three core outcomes for every organization she works with.

Learning Skills Development Positive Behavioral Change

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About Our Training

As an educator, Yolande combines her skills with her knowledge of pedagogy to create powerful training experiences. Whether you're looking for workshops, retreats, or something entirely bespoke, Yolande has a wide range of options available and the ability to design something specific to your organization's unique needs and goals.

The full menu is set out below in seven sections. Read through it and see what would change the way you work. Choose what you are actually wrestling with, not what sounds impressive.

Need Something Custom?

Every organization is different. Yolande can design a training experience tailored specifically to your team's needs.

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Half Day

A single session, roughly three hours, for up to 12 participants.

Full Day

A full working day, usually covering two topics.

Coaching Programs

Several sessions over several weeks, one to one or in a small group.

Leadership and Management Managing People and Performance Teams, Culture and Inclusion Communication and Presence Personal Effectiveness and Wellbeing Service, Sales and Business Skills Coaching Programs Training for Educators

Soft Skills Workshops

"When we were building out the programming side of MMF Canada's first virtual Export Mission in 2022, we wanted to offer something unique to our delegates. Yolande Robinson's workshop provided just that — it acted as a mini leadership retreat within our Export Mission. Attendees were encouraged to distinguish and discuss their intentions, goals, limiting beliefs, and more. Following the session, delegates expressed how grateful they were for the opportunity to talk openly about these topics and to build stronger relationships as a result."

Andrea Caswell

Programming Director, Music Managers Forum Canada

Leadership and Management

Section One · 13 Workshops

For supervisors, managers, executives and boards. Sessions are half-day unless marked otherwise.

Available Topics

Leading with Excellence Reaching Your Potential as a Leader The Emotionally Intelligent Leader The Dynamic Team Leader Full Day Managing in Action: From Mindset to Delegation and Performance Supervising Others Developing New Managers Manager Management Servant Leadership Self-Leadership Women in Leadership Leading from the Middle 3 Days Building High-Performance Boards

Managing People and Performance

Section Two · 14 Workshops

For anyone responsible for other people's work, growth or results.

Available Topics

Performance Management Coaching and Mentoring Employee Motivation Employee Recognition Delivering Constructive Criticism Accountability in the Workplace Millennial Onboarding Train the Trainer Adult Learning: Mental and Physical Skills Trust Building and Resilience Development Strategic Goal Setting for Leaders: The SMARTER Way Strategic Planning and Development Facilitation Skills Critical Thinking

Teams, Culture and Inclusion

Section Three · 14 Workshops

For whole teams, departments and executive groups working on how they work together.

Available Topics

Building Our Team Dynamic Team Building for Managers Our Collective Success for Teams Full Day Aligning Collective Success in Today's Workplace Full Day Understanding and Resolving Conflict Dealing with Difficult Situations Full Day Cultivating an Inclusive Team Inclusive Leadership Full Day Leading with Belonging Diversity in the Workplace Diversity, Equity and Inclusion for Executive Teams Full Day Unconscious Bias Generation Gaps Sensitivity Training

Communication and Presence

Section Four · 9 Workshops

How your people come across, in the room and on the page.

Available Topics

Emotional Intelligence Interpersonal Skills Social Intelligence Assertiveness and Self-Confidence Public Speaking Presentation Skills Respect in the Workplace Business Etiquette The Human Side of Professional Excellence Full Day

Personal Effectiveness and Wellbeing

Section Five · 11 Workshops

Skills every member of staff can use, whatever their role.

Available Topics

Time Management Personal Productivity Organizational Skills Creative Problem Solving Seeing and Taking Initiative Improving Self-Awareness Improving Mindfulness Stress Management Managing Workplace Anxiety Anger Management Work-Life Balance

Service, Sales and Business Skills

Section Six · 9 Workshops

For front line staff, sales teams, and anyone who serves a customer or writes for one.

Available Topics

Customer Service Customer Experience and Service Excellence Marketing Basics Sales Fundamentals Entrepreneurship Business Ethics Proposal Writing Event Planning Facilitating Successful Events

"I was blown away by the three days I spent with Mrs. Robinson. Her wealth of knowledge was inspiring. I admire Mrs. Robinson's ability to engage the group and that she isn't afraid to tackle the difficult conversations."

Workshop Participant

Soft Skills Essentials 1

Coaching Programs

Section Seven · Multi-Session

Some skills need time to take hold. Coaching programs are delivered over several weeks, one to one or in a small group, and are available privately or as professional development through the company. These are the programs most often chosen by organizations:

Professional Programs

Own Your Words 6 Sessions The Confident Communicator 6 Sessions The Business Writer 5 Sessions Communicating with Clarity and Confidence 5 Sessions The Inclusive Leader 6 Sessions Synergize for Managers 6 Sessions Essential Soft Skills for Supervisors 6 Sessions Professionalism in the Workplace 6 Sessions The Public Speaker 5 Sessions Thrive 8 Sessions Workplace English Proficiency 12 Sessions Activation 4 Sessions Alignment 3 Sessions Elevate 4 Sessions Ignite 1 Extended Anchored 1 Extended

Training for Educators

"Yolande's teaching was awesome! She cleared up many grey areas in teaching and gave us practical tools to make our classrooms more structured and effective. Her presentation was so captivating that I didn't want it to be over at the end! She covers all bases and you leave empowered and enlightened."

Workshop Participant

Training for Educators

Pre-Service & In-Service Teachers

At the core, Yolande is an educator. To be an effective educator it is important to understand your learner and combine that knowledge with powerful pedagogy. Yolande provides training and support to both pre-service and in-service teachers. Topics include but are not limited to:

Available Topics

ADHD Attention & Focus in Children Assessment & Evaluation Bullying: Prevention & Intervention Building Confidence & Self-Esteem Coaching & Mentoring for Administrators Common Planning Counselling Role of the Teacher Creativity & Innovation in the Classroom Dealing with Emotional & Behavioural Problems Differentiated Instruction Diversity, Equity & Inclusion for Educators Developing Literacy Dyslexia & Reading Difficulties Effective School Discipline Leadership — Vision & Values Learning Disabilities in Inclusive Classrooms Literacy for High School Teachers Mathematics & Special Education Multiple Intelligences & Learning Styles Oral Reading Record Training Stress Management for Teachers Teaching Children to Read Teaching in a Diverse Classroom Team Building for Educators The First Days of School The Importance of Play in Early Childhood The Inclusive Classroom Using Classroom Libraries Effectively Writing & Implementing IEPs

"Motivational. Inspirational. Zesty. Feisty. All of that in a nutshell — that's what I felt when I sat through Synergize with other teachers. Mrs. Robinson is truly an inspiration. She inspires people to go beyond the mediocre and excel to their potential."

Workshop Participant

Synergize for Educators

Don't see what you need?

This List Is Where We Start, Not Where We Stop

Every workshop and program can be shaped around your industry, your team size and the challenges your people are working through right now. And if the topic you want isn't on this list at all, just ask.

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