Mr. Grouper's

11/6/2023

Our last workshops in October were with the staff from Mr. Grouper's Restaurant and Les Suites at Mr. Grouper. Participants enjoyed the opportunity to learn, debate and laugh together. Each group had the opportunity to learn about:

Who We Are and What We Do - Understanding your internal and external customers.
Establishing Your Attitude
Understanding the Customer's Needs and Situation
Dealing with and Recovering Difficult Customers

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Yolande Robinson, M.Ed.

Yolande Robinson is the owner of Learn and Lead Educational Center. She is a mother of 3 and the wife of Hon. Jamell Robinson, the Minister of Physical Planning and Infrastructure Development of the Turks and Caicos Islands.

Yolande believes in the power of educating, inspiring and empowering individuals to reach their potential personally, in their families and in their careers.

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