Navigating Microaggressions in the Workplace

​Over the last few weeks, I have had the opportunity to speak on the theme of #InspireInclusion. In doing so, I have touched on the topic of microaggressions in the workplace. Microaggressions, although seemly small actions, can pack a powerful punch and affect not only individual morale but the overall wellbeing of a team.
 
So, what exactly are microaggressions? Well, they're those subtle, often unintentional behaviors or comments that convey hostility or insult towards marginalized groups. They come in many forms, from snide remarks to dismissive gestures, and they can leave a lasting impact on those who experience them.
 
There are three main types of microaggressions: verbal, behavioral, and environmental.

• Verbal microaggressions include things like backhanded compliments or subtle put-downs disguised as jokes.
• Behavioral microaggressions encompass actions like ignoring someone or speaking over them in meetings.
• Environmental microaggressions such as displaying offensive images or failing to accommodate diverse needs.

 
It’s important to note that not all microaggressions are verbal. Non-verbal cues, like eye-rolling or avoiding eye contact, can also send hurtful messages. These silent signals often fly under the radar, making them even trickier to address.

Often when I discuss microaggressions in training the first response is, “we don’t do that,” However, as we dive a little deeper, the microaggressions start to feel not so micro! If you are a regular reader of this blog, or have heard me speak before, you know that I strongly feel that the most dangerous bias we can have is believing that we have no bias. I believe this way because we can never underestimate our unconscious biases.
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Our unconscious bases are the ingrained beliefs and stereotypes that influence our thoughts and actions without us even realizing it. These biases shape the way we interact with others, leading to microaggressions that perpetuate harmful stereotypes and undermine inclusivity. (See my previous blog series on Unconscious Bias if you would like to learn more.)
 
So, what can we do to recognize and minimize microaggressions in the workplace? Here are five tips to get you started:

1. Educate Yourself: Take the time to learn about different cultures, identities, and experiences. Understanding where your biases come from is the first step towards challenging and unlearning them.
2. Practice Active Listening: Be mindful of how you communicate with others. Listen actively, validate their experiences, and avoid interrupting or dismissing their perspectives.
3. Speak Up: If you witness a microaggression, don't stay silent. Use your voice to address the behavior in a respectful and non-confrontational manner. Sometimes, a gentle nudge is all it takes to create awareness.
4. Create Safe Spaces: Foster an environment where everyone feels valued and respected. Encourage open dialogue, set clear boundaries, and prioritize diversity and inclusion in all aspects of your work.
5. Lead by Example: As leaders and influencers, we have a responsibility to model inclusive behavior. Be conscious of the messages you're sending, both verbally and non-verbally, and strive to create a culture of kindness and empathy.

 
Remember, we're all works in progress. It's okay to stumble along the way, as long as we're committed to learning and growing. By acknowledging our biases and taking proactive steps to combat them, we can build a workplace where everyone feels seen, heard, and valued.