Turks Head Brewery

6/28/2023

“Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney

I absolutely love working with small groups. It gives us an opportunity to dive deep into discussions on the topic area. Earlier this week we met with 3 team members from the Turks Head Brewery, and we discussed Customer Service. We focused on the following:

Who We Are and What We Do
Establishing Your Attitude
Understanding the Customer's Needs and Situation
Dealing with Recovering Difficult Customers

We look forward to working with them again very soon!

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Author

Yolande Robinson, M.Ed.

Yolande Robinson is the owner of Learn and Lead Educational Center. Yolande believes in the power of educating, inspiring and empowering individuals to reach their potential personally, in their families and in their careers.

Podcast

Shifting Perspectives is a conversation with Yolande and Latasha that challenges Listeners to fuel themselves with diversity in the way they think, the way they work, the way they parent and the way they live their lives.

Listen to Shifting Perspectives on Apple Podcasts, Audible, Amazon Music, Spotify, Google Podcast, Stitcher, Pocket Casts, Overcast, Castro, Castbooks, or Podfriend.